Customer Service and Technical Support

IMPORTANT NOTICE:  In light of current events, Alelo is working with our DOD sponsors to reopen access for U.S. Military personnel to downloadable Tactical Language and Culture Training courses, including our highly acclaimed, Windows PC-based Tactical Iraqi course (along with similar courses in Dari, Pashto, French and Indonesian).  Please check back on October 1, 2014; and in the mean time, you may register for a user account and also view information on Alelo Virtual Cultural Awareness Training (VCAT) courses hosted by Joint Knowledge Online (JKO).

Alelo would like to know how you learned of our products. You may add that information to your regular communication, or send it in an alternate message by choosing the 
Alelo Product Discovery contact form type using the "Category" pull-down menu on the Contact Support page. Your feedback is truly appreciated.

Effective October 1, 2013, Alelo no longer distributes its DOD-licensed language and culture training software.  From that time forward, please contact the training directorate for your branch of service or organization for information about acquiring Alelo Operational Language and Culture Training courses for desktop/laptop computers and mobile devices.  Additionally, support for previously downloaded courses will no longer be provided by Alelo Support personnel. 

If you have an urgent need (ex: pre-deployment) for access to Alelo language and culture training courses, please have your Training Manager contact us directly, via this website or our corporate website listed below.

Visit Alelo's corporate website at: